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Category Archives: Blog

2018-03-23 10:14:08 Posted By:TOPHOTLINES

Fix Chrome Crashing and black screen issue in Windows 10

Fix Google Chrome Crashing Error

According to various reports, the 64-bit version of Google Chrome does not work in Windows 10 build 10252. On the other hand, the 32-bit version works just fine. You can try it yourself, just run the 64-bit version of Google Chrome, and you will probably get a crash report and a bunch of error messages.

So, why does this happen? Google Chrome uses a special technology called “sandbox,” which isolates the browser’s processes in order to reduce the vulnerability of the browser, and reduce a chance for malicious software to get to your computer. “Cutting through the noise, it looks like the sandbox is breaking in the Win10 10525 previews for 64-bit Chrome,” said Justin Schuh, a Google software engineer, in one of his messages on the Chromium bug tracker.

Apparently, some aspects of the latest Windows 10 build conflict with the sandbox technology, which prevents Google Chrome from working on build 10252 of Windows 10 for Insiders. So, if you want Google Chrome to work, you will need to disable the sandbox feature.

To disable the sandbox technology in your Google Chrome browser, do the following:

  1. Right-click on your Desktop shortcut of the Chrome browser and go to Properties
  2. Go to Shortcut tab and click on the Target: field
  3. Type space at the end of the path in Target: filed and enter the following:–no-sandbox
  4. Click OK, and use that shortcut to launch Google Chrome

This should restore the functionality of Google Chrome in Windows 10 build 10252, but it takes some risks with it. Namely, when you disable the sandbox feature of your Chrome browser, it will become more vulnerable, and potential malicious content will find easier way to enter your computer through the Google Chrome browser.

But, if you don’t want to mess with your security in the Chrome browser, you can switch to the 32-bit version, or maybe try another browser, until Microsoft comes up with the solution. And, since this issue is now widely reported, I’m sure that Microsoft’s developers will start working on the solution, along with the fixes for other bugs from Windows 10 build 10252.

If you’re still having issues on your PC or you simply want to avoid them for the future you can contact with google chrome support team.

How to fix Google Chrome black screen issue in Windows 10

On top of that, privacy issues and high battery consumption aren’t the only things that should worry Chrome users. Namely, a few issues may occur here and there, with some of them making our browsing impossible. One of these issues is the well-known black screen issues in Google Chrome

Various users have recently reported a strange issue where the Google Chrome window simply goes black while browsing. Luckily for all those users experiencing this problem, there’s a solution. More precisely, a couple of them. So, in this article, we’re going to show you a few ways to deal with a strange black screen issue in Google Chrome.

Disable hardware acceleration

The most common workaround for black screen issues in Google Chrome is to disable GPU compositing on all pages. In case you don’t know how to do that, follow these instructions:

  1. Create Google Chrome shortcut on Desktop (in case you do not have it)
  2. Right-click the shortcut, and select Properties
  3. Click on Shortcuts tab
  4. In Target window, add the following text: “[space]–disable-gpu“ (so the path should look like chrome.exe” –disable-gpu”)
  5. Save changes
  6. Now, open Chrome and go to Settings > Show advanced settings
  7. Now, just disable the Use hardware acceleration when available option
  8. Restart Chrome

This solution proved to be the right one in most of the cases, and for the majority of users. However, if you are still experiencing the black screen issues in Google Chrome, move on to another solution.

Disable plugins

There is a chance that a certain plugin interferes with your browser. In that case, uninstalling the troublesome plugin would be your best bet. To make sure which plugin causes troubles, go to Settings > Extensions, and turn off each plugin individually, until you find out which one causes the black screen issue.

Disable Chrome flags

Another solution is to disable some Chrom flags, in order to get rid of the black screen problem. The flags we’re looking to disable are:

  • GPU compositing on all pages
  • Threaded compositing
  • Do SHOW Presents with GD

Here’s what you need to do:

  1. Enter the following URL in the Chrome address bar: chrome://flags/
  2. Look out for the above-mentioned flags, and disable them
  3. Restart Chrome

This solution proved to be helpful only to some users, as others reported it as unsuccessful. Nevertheless, you should try it, and see if disabled flags make any difference.

Reinstall Chrome

If none of the solutions listed above managed to get the job done, your last resort is to completely reinstall Google Chrome. So, uninstall Google Chrome by using absolutely any method you know, and download and install the latest version from here.