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Google Docs Not Loading

Google Docs Not Loading Steps to Fix this issues

1.Wait and try opening your files again later

  • Wait a few moments: If you see a “Temporary Error (502)” message when you try to open files in Drive, it means that your documents are temporarily unavailable. This issue is usually temporary, so wait a bit and try to open them again.
  • Try another view: If Drive opens but your files don’t display, click another view, such as "All items" or "Owned by me."
  • Try another device: If you can't access one file but can see others, there could be a problem with the file. Try to open it on your desktop or smartphone. Or share it with another person to see if they can open it.
  • Check the G Suite Status Dashboard: If there's a known outage for Drive or Google servers, it will appear the G Suite Status Dashboard as a red dot next to the product. Click the dot for details about what’s wrong.

2. Try basic troubleshooting

Step 1: Check your Internet connection
Step 2: Check your browser version
Step 3: Clear your browser cache
Step 4: Reduce the size of your file
Step 5: Turn Offline Access on and off

Try more advanced troubleshooting

Step 6: Check your virus scanning software
Step 7: Check your firewall and proxy settings (Advanced)

3.These steps didn’t fix my issue

Fix issues for Drive syncing errors.
Post your question on the G Suite Help Forum.
The administrator of a G Suite account can contact G Suite Support.
Report a bug, or send your user feedback directly from Drive.

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