Category Archives: Blog
Google Docs Not Loading
Google Docs Not Loading Steps to Fix this issues
1.Wait and try opening your files again later
- Wait a few moments: If you see a “Temporary Error (502)” message when you try to open files in Drive, it means that your documents are temporarily unavailable. This issue is usually temporary, so wait a bit and try to open them again.
- Try another view: If Drive opens but your files don’t display, click another view, such as "All items" or "Owned by me."
- Try another device: If you can't access one file but can see others, there could be a problem with the file. Try to open it on your desktop or smartphone. Or share it with another person to see if they can open it.
- Check the G Suite Status Dashboard: If there's a known outage for Drive or Google servers, it will appear the G Suite Status Dashboard as a red dot next to the product. Click the dot for details about what’s wrong.
2. Try basic troubleshooting
Step 1: Check your Internet connection
Step 2: Check your browser version
Step 3: Clear your browser cache
Step 4: Reduce the size of your file
Step 5: Turn Offline Access on and off
Try more advanced troubleshooting
Step 6: Check your virus scanning software
Step 7: Check your firewall and proxy settings (Advanced)
3.These steps didn’t fix my issue
Fix issues for Drive syncing errors.
Post your question on the G Suite Help Forum.
The administrator of a G Suite account can contact G Suite Support.
Report a bug, or send your user feedback directly from Drive.
Source of information : https://support.google.com/a/answer/2992016?hl=en
