Computer Help / Internet
Fix Google Chrome Not Working Common Issue
Fix Google Chrome Browser Not Working on Windows 10
Way 1. Fix Google Chrome Not Working Problem in Windows Safe Mode
You can go to the Windows 10 Safe Mode to solve the Chrome browser not working issue:
Step 1. Enter the Safe Mode on Windows 10
1. Go to the Start Menu.
2. Click the Power icon.
3. Press the Shift key and click the Restart option.
4. Click the Troubleshoot.
5. Click the Advanced options.
6. Click the Startup Settings.
7. Click the Restart option.
8. Hit the F5 key to Enable Safe Mode with Networking.
Then you can log in the desktop of Windows 10 in the Safe Mode. Now, go to the Step 2.
Step 2. Clear Cache and Cookies on Google Chrome
1. Launch the Google Chrome.
2. Backup your important bookmarks or accounts.
3. Use shortcut keys Ctrl + Shift + Del.
4. Clear your Chrome browsing data, like the browsing history, the cache and the cookies.
Step 3. Turn off the Hardware Acceleration on Google Chrome
1. In the Chrome Settings page, click the menu icon on the top left side.
2. Expand the Advanced entry.
3. Select the System option.
4. Toggle the switch of the Use hardware acceleration when available to Off.
5. Click the RELAUNCH when Chrome asks you restart the browser.
Then you can boot into the Windows 10 Fall Creators Update/Creators Update/Anniversary Update to the Normal Mode. You may find your Google Chrome is available again.
Way 2. Reset Winsock Catalog Back to Default Setting to Fix the Chrome Browser Not Working
Also, you can reset the winsock catalog back to its default setting when the Chrome is not available on after the Windows 10 updates.
1. Click the Start menu.
2. Go to the W category on the app list.
3. Expand the Windows System folder.
4. Right-click the Command Prompt for More.
5. Select the Run as Administrator.
6. Type into the command line: netsh winsock reset.
7. Press the Enter.
8. Reboot the computer.
Way 3. Modify the Properties of the Google Chrome Browser
Sometimes, you need to open your Google Chrome, whose icon has a Windows Security shield mark, by choosing the Run as Administrator. If the Chrome browser doesn’t run when you double-click the Google Chrome icon on the Windows desktop, you can modify the properties of the shortcut or the .exe file to default to run it as Administrator.
1. Right-click the Chrome icon.
2. Select the Properties.
3. Choose the Compatibility tab.
4. Click the button Change settings for all users.
5. Uncheck the Run this program in compatibility mode option under the Compatibility mode.
6. Check the Run this program as an administrator under the Settings.
7. Click Apply.
8. Click OK.
9. Click OK to close the Google Chrome Properties box.
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